Note: These instructions apply to Windows clients.  MacOS clients are more complicated to install, but we will be happy to assist you.  Please open a support ticket to request assistance.

  1. Navigate to:

  2. Click the "Download Remote Access" button:
  3. Navigate to the location for Downloaded files and Run the application
    Note: If prompted,  you must approve the User Account Control dialogue asking for confirmation.
  4. The application will install, and you will be presented with the Remote Access Configure application:

  5. Click the Add button on the right side, and type your email address into the Group Name box, then click the Add Group button.

  6. Click the Start button on the bottom right.

  7. Contirm that the status changes to: The Remote Access service is running. (This may take up to 15 seconds.)

  8. Click the Save button.

  9. Click Exit.

    Note: You may confirm the status of this client and control whether or not it is running by re-launching the Remote Access Configure application.  It has been added to your Windows Start menu under Remote Access